Summary:
*Provides exceptional patient experience for each patient case
*Accuracy in scheduling is paramount in performance
*Uses advanced visit types in a multi-disciplinary specialty
*100% validation prior authorizations/certifications/referrals are in place PRIOR to treatment
*Perform non-clinical patient and family education
*Coordinate admission paperwork when applicable
*Responsible for the basic cleaning and upkeep of the Rehab Department.
*Assists therapists with patient care and other departmental duties.
*May include coverage in inpatient, outpatient, and aquatics settings.
*Independently lead community members in aquatics and wellness classes (CDS only)
*Other duties as assigned
Type of Opportunity: Per Required Need
FTE: 0.001000
Exempt: No
Work Schedule: Varied Days and Hours
Other information:
Academic Preparation:
*High school or equivalent
*Short-term training in Medical Terminology.
Experience:
*Minimum 9 months experience in a healthcare office or clinic setting with significant clinician interaction.
*Prefer Proficiency in prior authorization/certification/referral process
*Must pass Epic trainings for rehab tech and scheduling positions
Abilities:
*Performs appointment scheduling for patient via the telephone or in person to include testing, procedures and clinician appointments
*Coordinates advanced scheduling guidelines to include surgeons, resources, proctors, etc.
*Requires strong organizational skills
*Must be able to function under pressure while maintaining professionalism
*Working knowledge of CPT and ICD-10 coding
*Pass annual competency exam for all areas of responsibility.
*Attend department and organizational meetings
UPDATED 5/5/2022
Education:
Essential:
* High School Diploma or GED
Learn more about our employee benefits.
About Presbyterian Healthcare Services
Presbyterian exists to improve the health of patients, members and the communities we serve. We are a locally owned, not-for-profit healthcare system comprised of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 13,000 employees - including more than 1,200 providers and nearly 3,500 nurses.
Our health plan serves more than 640,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.
About Plains Regional Medical Center
Near the Texas border in Clovis, this not-for-profit regional medical center has 106 licensed beds and proudly serves the eastern New Mexico and west Texas communities.
The people of Plains Regional Medical Center — physicians, nurses, clinicians, support staff, board members, chaplains, and auxiliaries — take great pride in a long tradition of delivering patient care, a wide range of general acute care, and specialty services to residents and visitors.
With a population of more than 45,000, Clovis is a family-friendly city that neighbors the Cannon Air Force Base and is known for having one of the busiest community calendars in the state. The city offers a variety of events situated around the area's culture, early rock 'n roll history and outdoor recreational facilities. Learn more about Clovis here.
AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.