Summary:
The Administrative Nursing Supervisor facilitates timely and safe patient flow and provides management and operational oversight of the acute care hospital setting, and ensures the provision of safe, quality patient care.
Type of Opportunity: Part Time (.45 to .89)
FTE: 0.600000
Exempt: No
Work Schedule: Varied Days and Hours
Responsibilities:
*Serves as a clinical resource agent to nursing units and allied health departments for problem solving, within a given shift.
*Coordinates, prioritizes, and optimizes patient flow activities. Facilitates processes daily to expedite patient movement within the hospital and throughout the organization as well as non-PHS facilities.
*Participates in evaluation of the patient with the care team to determine level of care/patient placement.
*Provides and supports oversight of staffing resources in coordination with department leadership. Approves or facilitates placement of staffing resources.
*Ensures a visible and collegial leadership presence throughout the facility and shift.
Responds to all codes and events both internally and externally. Serves as a leadership resource for Presbyterian Health Services policies, procedures, legal and risk issues, and compliance and regulatory standards and accrediting agencies.
*Responds and resolves team member, patient, family member, and provider concerns, and provides follow-up with appropriate individuals.
*Provides support, education, coaching, and mentoring to team members.
*Assists personnel and families in all circumstances that surround death of a patient, facilitating arrangements for autopsies, organ, and tissue donation and /or verification of referrals to the Office of Medical Investigators.
*Serves as the facilitator for patient matters concerning the American Disability Act, language and/or cultural issues; facilitating assistance as needed within the facility.
*Manages human resource related functions; not limited to interviewing, onboarding, -, coaching to expectations with standards for care and/or conduct and providing input to department leaders.
*Provides crisis management support and coordinates follow-up actions with the Administrator-on-call (AOC) and/or department leaders.
*Initiate Hospital Incident Command (HICS) for the management of internal and external incidents (emergency situations) or events which affect the ability to provide services. Serves as the Incident Commander for all HICS events until the hospital administrator arrives on the scene.
*Maintains reasonably regular, punctual attendance consistent with Presbyterian Health Services policies, the ADA, FMLA, and other federal, state, and local standards.
*Maintains compliance with all Presbyterian Health Services policies and procedures.
*Interacts and coordinates activities with a variety of local and out of state health care agents, including PHS regional facilities, EMS, and community members.
*Upholds and exemplifies CARES commitments utilizing models such as the compassionate connected care model.
Other Related Functions
Communication and Relationship Building
*Effective Communication: proficient in oral, written, and interpersonal skills.
*Relationship Management: demonstrates collaborative and collegial relationship skills, engages staff in decision making and exhibits effective conflict resolution skills.
*Influencing Behaviors: Inspires desired behaviors, manages undesired behaviors, and promotes decisions that are patient centered.
*Diversity: Values diversity and establishes a work environment that is culturally competent.
*Community Relationships: Represents the organization as a resource to non-health care constituents within the community.
Knowledge of the Healthcare Environment
*Clinical Practice Knowledge: Demonstrates knowledge of current nursing practice, roles and functions of team members, patient care policies and procedures, and state and federal standards.
*Evidence Based Practice and Patient Care Outcomes: Uses data and other sources of evidence to inform decision making and to interpret outcome measures.
*Patient Safety and Team Member Safety: Supports a zero-harm environment and Just Culture; responding and acting on safety recommendations.
*Performance Improvement: Actively participates in quality improvement utilizing tools provided by the organization including the daily management system.
*Risk Management: Ensures compliance with required standards and facilitates timely reporting of liability issues.
*Participates in regulatory readiness by attendance on preparation committees and/or overseeing implementation of quality-based initiatives.
Leadership
*Foundational Thinking Skills: Demonstrates reflective practice and an understanding that all leadership begins from within; applying critical analysis to organizational issues after a review of the evidence.
*Systems Thinking: Uses knowledge of classic and contemporary systems thinking in problem solving and decision making.
*Change Management: Utilizes change management concept and adapt to leadership style to situation need.
*May be requested to assume responsibility for nursing leadership in the absence of one or more nurse leaders.
*Identifies and objectively analyzes problems, generates and evaluates alternative solutions and navigates the system for resources and escalates following chain of command to appropriate leaders as needed.
Professionalism
*Personal and Professional Accountability: Acts as a role model for standard of professional practice (clinical, educational and leadership) for colleagues and constituents.
*Ethics and Advocacy: Upholds ethical principles and corporate compliance standard and involves team members in decisions that affect their practice.
*Participates in the system wide councils. Mentors the staff and front-line leaders in developing leadership skills.
*Facilitates effective communication between administration, department directors, staff, physicians, other departments, patients, families, and the public. Participates in conflict resolution as necessary and acts as an effective problem solver.
*Maintains current knowledge of information in related field through seminars, workshops, and publications.
Business Skills
*Human Resource Management: Promotes a healthful work environment and ensures compliance with legal and regulatory guidelines.
*Resource Management: Ensures appropriate utilization of supplies and materials and staffing resources.
*Information and Technology: Proficiently uses technology and databases to support improvement of clinical, safety and fiscal performance.
*Supports the development and implementation of the department and organizational strategic plan.
*Completes documentation and reports out on patient census, events and flow outcomes, proficiently operating databases, and bed management programs, and electronic health record.
Other information:
*Associates of Nursing degree from an accredited school
*NM licensed RN
*5 years of relevant experience (acute care-tele or above) and/or leadership nursing experience.
*BLS
Education:
Essential:
* Associate Degree
Credentials:
Essential:
* Registered Nurse-NM
We offer more than the standard benefits!
Presbyterian employees gain access to a robust wellness program, including free access to our on-site and community-based gyms, nutrition coaching and classes, wellness challenges and more!
Learn more about our employee benefits:
Why work at Presbyterian?
As an organization, we are committed to improving the health of our communities. From hosting growers' markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans. For our employees, we offer a robust wellness program, including free access to our on-site and community-based gyms, nutrition coaching and classes, wellness challenges and more.
Presbyterian's story is really the story of the remarkable people who choose to work here. The hard work of our physicians, nurses, employees, board members and volunteers grew Presbyterian from a tiny tuberculosis sanatorium to a statewide healthcare system that serves more than 875,000 New Mexicans.
About Presbyterian Healthcare Services
Presbyterian Healthcare Services exists to improve the health of patients, members and the communities we serve. We are a locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1,600 providers and nearly 4,700 nurses.
Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.
About Our Regional Delivery System
Presbyterian's Regional Delivery System is a network of six hospitals and medical centers throughout rural New Mexico including locations in Clovis, Espanola, Ruidoso, Santa Fe, Socorro and Tucumcari. Our regional facilities are home to more than 1,600 clinical and non-clinical employees who help make Presbyterian the state's largest private employer with nearly 14,000 statewide employees. With a variety of services ranging from general surgery to pediatrics to heart and cancer care, our regional employees are proud to provide close-to-home care for their communities.
We are part of New Mexico's history - and committed to its future. That is why we will continue to work just as hard and care just as deeply to serve New Mexico for years to come.
About New Mexico
New Mexico continues to grow steadily in population and features a low cost-of living.
Varied landscapes bring filmmakers here from around the world to capture a slice of the natural beauty New Mexicans enjoy every day. Our landscapes are as diverse as our culture - from mountains, forests, canyons, and lakes, to caverns, hot springs and sand dunes.
New Mexico offers endless recreational opportunities to explore and enjoy an active lifestyle. Venture off the beaten path, challenge your body in the elements, or open yourself up to the expansive sky. From hiking, golfing and biking to skiing, snowboarding and boating, it's all available among our beautiful wonders of the west.
AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.